“I wasn’t happy with my treatment from the Health and Social Care Services and wasn’t sure how to complain.”

Do you want to make a complaint about the NHS or Social Care treatment that you or a relative has received?

Our Independent Complaints Advocacy Service, (ICAS), may be able to help you. We can provide you with impartial advice and guidance on how to make a complaint and what steps to take if you want to make a formal complaint. All complaints are confidential and we can support you through the whole process if necessary.