Choices

– Information and advice services enabling you to make the right choices

How we can help

We offer advice across a wide range of social welfare law. That means we can help you understand your legal rights and what options are available to you.
We give free, confidential advice to help you deal with everyday problems and understand your rights.

Whether you’re struggling with benefits, housing, money or something else – we’re here to help you find a way forward.

Benefits and money management

You may be entitled to financial support but its not clear what you can claim.

We can help you:

  • Check what benefits you have a right to (including Universal Credit, Personal Independence Payment  and more)
  • Apply for benefits and complete forms
  • Challenge a decision or appeal
  • Deal with money and bills

Housing and living situation

Problems with housing can feel overwhelming but you have rights

We can help you:

  • Understand your housing rights
  • Deal with tenancy issues or risk homelessness
  • Access suitable accounodation

Work, discrimination and consumer issues

If something doesn’t feel fair its worth checking your rights

We can help you:

  • Understand your rights at work, including sick pay and unfair treatment
  • Look at discrimination under the equality act
  • Deal with faulty goods or service disputes

Care support and daily living

Getting the right support can make a huge difference to your independence

We can help you:

  • Understand your rights under the care act
  • Access care and support options
  • Explore local services and support options

Energy and cost of living support

If you’re struggling with rising costs, you’re not alone

We can help you:

  • Find ways to reduce energy bills
  • Understand tariffs and switching options
  • Access grants and emergency support

Fact sheets

We also offer free fact sheets which are a helpful resource designed to give you the key facts on social welfare law. 
Click Here to see our fact sheets

Why choose DIAL

  • We’re local – We’ve supported people in Barnsley for over 40 years
  • We understand disability – Specialist support for disabled people and carers
  • We know the law – Advice based on your rights and entitlement
  • We’re on your side – Independent, confidential and impartial
  • We follow through – You can rely on us to do what we say we’ll do
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