Covid-19 Update

In light of the current global health issue, we have taken the decision to suspend our face to face advice sessions to help protect both our customers and our staff.

Customers requiring support with their benefit forms are advised to contact our advice line on 01226 240273.

This service will be available Monday to Thursday 9am to 4pm.

Information and advice

When people have the right information and advice they are able to understand their options. They can then make the decisions and choices which are right for them and their personal circumstances. Read more about our information and advice services.

Skills and opportunities

DIAL offers you the chance to be involved in every aspect of the work we do. You will have the opportunity to learn new skills as well as using your existing skills and experience to help other people in Barnsley. Read more about the chances to achieve your potential and aspirations.

Social inclusion

We actively promote social inclusion as a way of improving your wellbeing. Participating in activities and being part of your community can help you feel more connected and valued as an individual. Read more about our services helping people connect with each other.

Healthy lifestyle

Living a healthy lifestyle can help manage chronic disease and long-term illness. Feeling good about yourself and taking care of your health, are important for your self-esteem and self-image. Read more about how you can make healthy changes.

Who we are
DIAL is a local charity supporting disabled people, their families and carers in Barnsley.  We provide free, confidential information, advice and support to enable local people to achieve their aspirations and live independent lives. Our team are down to earth and non-judgemental and we strive to achieve our vision for a world that is truly inclusive.
All our services have been developed in response to what local people told us they need. Together we’ve designed solutions and we are always checking to make sure we’ve got it right
“Everyone has a friendly approach and makes you feel welcome and relaxed and you realise that you’re not on your own”
We understand because we’ve been there too.  We use our lived experience to support local disabled people and create understanding and trust.
This rapport means we are able to connect better with the people and enable them to make the right choices.
“The advisor was so understanding and did everything in his power to make sure I was comfortable with what was happening. I really am grateful and will most certainly recommend DIAL to others!”