– Want a new challenge? Come join our team

Welfare Benefits Support Worker

Salary: £24,042
Hours of work: 35 per week
Responsible to: Advice Team Leader
Contract: Permanent
Benefits: 8% employer pension contribution, flexible working, 5 weeks annual leave and up to 4 weeks paid annual leave for carers (pro rata)


As a Welfare Benefits Support Worker, you will play a crucial role in assisting individuals in making benefit claims and accessing the support they need. You will join a busy team that supports thousands of disabled people and carers across the borough and specifically provide a bespoke home visiting service to our most vulnerable clients.

The closing date is noon on Thursday 30th May. Interviews will be held on Thursday 13th June.

For more information on the role and how to apply, please download the recruitment below. 


Recently DIAL has undergone a period of change both in the in the way that we deliver services and the range of services we provide. We have been moving from a traditional service delivery model, whereby people are passive recipients of services to an asset-based approach where people are reciprocators and in control of their own needs and wellbeing with DIAL being the enabler.


We are now investing in the development of our board and infrastructure to ensure we realise our ambitions to reach more people and create further change. We will be bold, innovative and quality driven because we are Passionate about Possibilities.


At this important point in our journey, we are now seeking to appoint new Trustees with specific expertise in the areas of accounting & finance, property & facilities management and marketing & PR. We hope these new Trustees will bring new talent to our Board that will help DIAL achieve its plans for growth and ensure it continues to extend its reach, influence and impact.


As women, ethnic minority groups, and members of the LGBTQ+ community are currently under-represented across the organisation, we encourage applications from members of these groups. We have policies and procedures to ensure all applicants are treated fairly and consistently.

There is no closing date for this role.

If you feel you have the experience, credibility and passion we need to take DIAL forward, then we would love to hear from you. To find out more, please read through the recruitment pack below.