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We’re halfway to our fundraiser goal!

To celebrate 40 years of DIAL supporting local disabled people, their families and carers, we’ve launched our 4k fundraiser for our Advice Line. 

We’re halfway to our goal! With all the donations added up to a whopping £2,525! 

Thank you to everyone who has supported us!

As we no longer receive government funding, it’s more crucial than ever to support our advice line for us to continue being a lifeline for many.

Making a difference..

Over the years, our Advice Line has provided for thousands of people who are seeking guidance, support, and a listening ear during difficult times. Whether it’s a quick question or a life-changing decision, our team has been here to help — and we want to ensure we can keep doing just that for years to come.

We helped over 9000 people access essential information, advice and support last year alone and generated over £7.3 million in previously unclaimed benefits. For every £1 invested in DIAL’s Advice Line, we generate £58.63 in Social Value – the positive impact our charity creates for people and communities.

For every £50 we receive, we can fund an hour long phone call on our Advice Line with an expert Advisor…

That includes:

  • An hour of our Advisor’s time
  • A portion of electricity and phone costs
  • A portion of our office rent costs 

After using our Advice Line…

of clients said they felt more confident and independent

of clients said they felt less stressed and anxious

of clients said they were more informed and able to take action

of clients said..

✔ The advisor was knowledgeable and friendly
✔ They were happy with the advice they received
✔ They would use our services again

What our clients say…

"I'm writing to say a huge thank you for the kindness and expertise supplied by all at DIAL. From the lady who dealt with our phone calls to the advisor who helped complete the forms that enabled my dad to get a higher rate of benefit. Thank you to you all." - Outreach & Advice Line client
"DIAL is truly amazing; you know everything there is to know about benefits, more than any other organisation. The advisors are great people, you always make me feel at ease. I don’t know where I'd be without you." - Outreach & Advice Line client
"I would not have known where to turn if I had not found you. You have changed my life and I can sleep at night. You are brilliant and so understanding. Thank you is not enough - I don't know what to say but thank you to you all, you are angels." Outreach & Advice Line client
"Throughout the whole process, we were put at ease. Everything was explained to us, and the information was clear and concise. We will not hesitate to recommend DIAL’s services to others." Outreach & Advice Line client
"You are brilliant and have helped me so much over the years. I don't know how I would cope without you. The advisor was lovely; friendly and professional." Outreach & Advice Line client

How to support our Advice Line…

If you would like to donate to DIAL to help us continue our work with disabled people, their families and carers, here are ways to do that…
An online donation is the quickest and easiest way:

To donate by cheque, please send cheques to our address below:

DIAL Barnsley, Freepost RTAC-UBXR-KEUC, McLintocks, Summer Lane, Barnsley, S70 2NZ

For a bank transfer:

Account holder name(s): DIAL Barnsley

Bank name: Unity Trust Bank

Account number: 2 0 1 5 8 2 9 1

Sort code: 6 0 8 3 0 1

A BIG thank you from DIAL…

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